Do your employees undergo every type of call center training?

All of the employees are pre-trained at call handling and different situations. Before starting a new project they are always provided with a fresher course. Your website, products, and other service guidelines will help them to better understand your requirements and needs.

Which type of customers you are serving?

We deal and serve with almost every type of customer and always try to make a long-time relationship with them.

What are your working days or hours?

Our support center team is available 24/7 and it’s our priority to serve you all suitable services.

Is there any possibility of to live chat?

Yes, we do have live chat software and our all employees are experts at using that software.

Customer Support Center

We have team of customer support center which are known to be the face of DT Modern Tech as it can give unique benefits to you. We also give the best mouth to mouth marketing services and also have the availability of Personal Customer Support Center. Also there are Customer Services Call Center.

Call Center

A call center could be any centralized office used for receiving or transmitting calls for sake of sale of products or giving specific services.

Email Support

Email support is also very beneficial for customers as they can easily send mails and the company responds to that quickly.

Personal customer support

In this support, the customer is treated in a very friendly manner. That customer is personalized and not treated like the other customers in number.

Value and Scope

Gone are those days when the products and services were given door to door. Now this trend is being changed by the support center. This has started to emerge and will rise more.

View our technical skill set →

CASE STUDIES

The future of customer service call center is the future of your business. Consumers demand amazing service and will spend more to get it. Customer Support Center that don’t adapt to providing a higher standard of customer service ultimately risk their future. And companies that do reap the rewards. Each day brings new ideas and new challenges at a faster, break-neck pace. And in a service-oriented space, you might feel a bit lost.

View our work →

Why Choose Us

Expect The Latest Technology

As heard before, we will also work on the Omni channels in customer support center.

Develop With Ease

Adaptability, clear communication skills, patience and self-control have the vital role in our customer support center.

Team You Can Trust

Our team of customer support center is the face of the company.

FAQ

Q1. Do the employees of call center undergo every type of training?

A. Our employees are pre-trained at handling calls and different situations. They are provided a fresher course before they start working on a new project. Your website, product and service guides, and previous mail correspondence with your clients help them understand your business better.

Q2. Which type of customers do you serve?

A. We serve almost every type of customers and want to maintain a high relation with them and be with them till we lasts.

Q3. What are your working hours?

A. Our team of support center is available 24/7 and try hard to give all the suitable services to you.

Q4. Do you have any Live chat software?

A. Yes, we do have live chat software and our employees are expert at using that.

Support center